Symptom
When editing a notification template in LMS Notification template editor, a URL cannot be added to a standard token.
After adding the URL, it will not save.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to System Administration>Manage Email>Email notification templates
- Search for the required template and open the record
- Select 'Launch editor' to open the template editor
- Highlight any token in the template and select the 'edit link' option
- Add a URL in the URL field.
- Select 'Save'
- The URL does not get saved in the token
Cause
It is not possible to update the link for ay standard tokens.
This is why the link is not saved when added to a tokens.
Any tokens which use a link themselves will use a defined link and cannot be edited
Resolution
Links can be added to any normal text within the notification template.
If you wish to add a custom URL link in the template, this can be added by adding the link to any standard text.
Keywords
notification, template, URL, , KBA , LOD-SF-LMS-NOT , Notifications , How To