SAP Knowledge Base Article - Public

3588066 - Break line in Pre-Screening Questions causes error when moving application - Recruiting

Symptom

The following error appears when trying to move candidate application to a new status: "Some required fields must be filled by the candidate or other operators before proceeding. More Details 'Questions'" even though the answer is provided.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Recruiting
  2. Access Job requisition
  3. Select a candidate
  4. Attempt to move the candidate to another status
  5. Error message appears

Cause

The cause is due to a break line in one of the pre-screening questions.

Resolution

Please do not use a break line in a pre-screening question.

For example, instead of a question like this:

"Test 

Question"

It should just be in all one sentence like this: "Test Question".

Keywords

special character, characters, breakline, /n, next line, new line, enter, prescreening, question , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions