SAP Knowledge Base Article - Public

3588096 - Disappearance of 'Show original document' Option in the Supplier Invoice Document

Symptom

'Show original document' button is not available in the Supplier Invoice Document QAF Screen

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Search for relevant Supplier Invoice
  4. Click and Open the Document (QAF) by clicking on the link appearing on the Document ID of Supplier Invoice
  5. You cannot see 'Show original document' button

Cause

In the QAF, you don't have an option for "Show original document" because the entry method of supplier invoice is "manual data entry" 

Resolution

This is how the system is designed for the supplier invoices.

Only for supplier invoice with entry method: Scanned paper document invoice. In the QAF, you have option for "Show original document".  

Keywords

View Original Document; Manual Data Entry; Scanned Paper Document; Supplier Invoice; , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions