SAP Knowledge Base Article - Public

3588096 - Disappearance of 'Show original document' Option in the Supplier Invoice Document

Symptom

'Show original document' button is not available in the Supplier Invoice Document QAF Screen

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Search for Supplier Invoice ABC (ABC refers to Supplier Invoice ID)
  4. Open the Document (QAF) by selecting the link appearing on the Document ID of Supplier Invoice

'Show original document' button is missing.

Cause

In the QAF, "Show original document" button is missing because the entry method of Supplier Invoice is "Manual data entry" 

Resolution

This is how the system is designed for the Supplier Invoices. 

In the QAF, option for "Show original document" is Only available for Supplier Invoices with entry method: "Scanned paper document" invoice. 

Keywords

View Original Document; Manual Data Entry; Scanned Paper Document; Supplier Invoice , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions