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SAP Knowledge Base Article - PreviewSymptom
Users are unable to create new Cases from Service Objects like Functional Locations, Registered Products, Installation Points and Installed Bases.
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Environment
SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Installed Base, Registered Product, Installation Point, Functional Location, Related Services Entities, Case, Service Objects, Status, Active, In Preparation, Service Cloud Version 2 , KBA , CEC-CRM-IP , Installation Points for SAP Sales/Service Cloud , CEC-CRM-IB , Installed Base for SAP Sales/Service Cloud , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , Problem
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