3588182 - XDL Outbound Job fails with 'Error while getting table count' in SAP SuccessFactors Incentive Management

• An error occurs when attempting to export multi type outbound files using the Express Data Loader outbound job in SAP SuccessFactors Incentive Management.
• The error message displayed is "JOB_FAILED Error while getting table count".
• The issue arises specifically when the multiple file export option is enabled.
• When the multiple file export option is disabled, the job functions as expected.

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Sales Performance Management

• • Incentive Management on Hyperscalers

Express Data Loader, Outbound Job, XDL, CDL, K8, GCP, Incentive management, Error, JOB_FAILED, SAP SuccessFactors Incentive Management, Grouping Column, VARCHAR, Decimal Type, Multiple File Export. , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-CDI , Commissions Data Connector , Known Error