SAP Knowledge Base Article - Preview

3588279 - Retaining CDP Activities When Upgrading from CDC Lite to Full Account

Symptom

  • The transition from a CDC Lite account to a full account results in the loss of all previous CDP activities.
  • After the account is converted to a full account, the account appears to be removed in SAP CDP and a new one is created.


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Environment

  • SAP Customer Data Cloud
  • SAP Customer Data Platform
  • Lite Account

Product

SAP Customer Data Platform all versions

Keywords

CDC Lite, Full Account, CDP Activities, SAP CDC UID, TKID, SAP CPI, accounts.importFullAccount, SAP CDP, Emarsys, email campaigns, activities loss. , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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