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3588284 - HANA Email Alerts Not Being Sent After Database Upgrade, error e STATS_SMTP Hostname <hostname> contains invalid characters

Symptom

  • After upgrading the HANA database, email alerts are not being sent successfully.
  • Errors are noticed in the index server log.
  • The error message "STATS_SMTP SendProcedure.cpp(00058) : exception sending email subject: exception 1: no.2112401 (Basis/HanaNet/LSL/impl/HostName.cpp:155) TID: 15789 Hostname <hostname of the SMTP server> contains invalid characters" is observed.


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Environment

SAP HANA Platform Edition

Product

SAP HANA, platform edition 2.0

Keywords

HANA, email alerts, database upgrade, index server log, invalid characters, hostname, STATS_SMTP, exception, STMP , KBA , HAN-DB-MON , SAP HANA Monitoring , Problem

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