SAP Knowledge Base Article - Preview

3588300 - Updating Contact Details in Service Control Center Work Center in SAP Business ByDesign

Symptom

  • Contact details are not updated in the Service Control Center.
  • The surname of the IT contact remains unchanged despite a request for change.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Service Control Center, Contact Details, S-User, Key User, CIC team, surname change, contact sync. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem

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