Symptom
- Contact details are not updated in the Service Control Center.
- The surname of the IT contact remains unchanged despite a request for change.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Service Control Center, Contact Details, S-User, Key User, CIC team, surname change, contact sync. , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem
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