SAP Knowledge Base Article - Public

3588465 - Unable to Confirm Load Task Due to Error "Error during delivery request update -----> Reference order item rejected; changes not allowed"

Symptom

When trying to confirm a Load task, system throws below errors:

‘Error while creating or updating follow-up document
Error during delivery request update
-----> Reference order item rejected; changes not allowed’

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Outbound Logistics Work Center.
  2. Navigate to the Task Control View.
  3. Search for the Load task XYZ (XYZ represents the task's ID).
  4. Select Go.
  5. Select Confirm.
  6. Select Propose Quantities and Logistics Areas.
  7. Select Save, then the above errors occur.

Cause

The Line items have been rejected in the preceding Outbound Delivery Request.

Resolution

Items cannot be confirmed in tasks if it has been rejected in the preceding Delivery Request. This is the standard system behavior. 

Keywords

Load task, Confirm tack, Warehouse task, Delivery request update, Item rejected , KBA , AP-SLP-LOT , Site Logistics Lot , Problem

Product

SAP Business ByDesign all versions