SAP Knowledge Base Article - Preview

3588550 - Italy eInvoice submission error on SDI portal "Impossible to Deliver to Customer" in SAP S/4HANA Cloud Public Edition

Symptom

The Italy eInvoices are stuck in status "Impossible to Deliver to Customer", indicating that the system has not succeeded in sending the invoice to the customer.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

eInvoice, SDI Portal, Italy, SAP Integration Suite, Error, Impossible to Deliver to Customer, XML, MAIL, Cockpit, EDOC_COKCPIT, Sent by email, SAP S/4HANA Cloud Public Edition, edocument , KBA , CA-GTF-CSC-EDO-IT , Italy , Problem

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