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3588639 - Error "An error occurred, kindly retry" while generating Token for Datasphere, or no system nodes found when connecting to Datasphere

Symptom

  • Error "An error occurred, kindly retry" while generating token for Datasphere in BI 4.3 SP3 and above :
    Pasted image.png
  • APS STS traces contains below details.

    OAuthImpl::getAuthorizationGrantType
    Custom properties empty.
    OAuthImpl.getAuthorizationGrantType valret=eAuthorizationCode
    OAuthImpl::getAuthorizationGrantType: 00.000
    Process HTTP request : https://<HOSTNAME>/oauth/token
    Process HTTP request : https://<HOSTNAME>/oauth/token: 00.000
    OAuthImpl::generateRefreshToken: 00.094
    STS: An unexpected error has occurred (FWM 02004) sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    com.crystaldecisions.sdk.exception.SDKException$Unexpected: An unexpected error has occurred (FWM 02004)
    cause:javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    detail:An unexpected error has occurred (FWM 02004) sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target 

  • In some cases, the below errors might be seen in the DSL bridge traces, for example when connecting to Datasphere in web intelligence
    com.businessobjects.mds.olap.protocol.sap.ip.bi.conv.dac.res.ina.java.execptions.INAConnectionException: Unknown Error
    Caused by: com.businessobjects.mds.olap.protocol.sap.ip.bi.conv.dac.res.ina.java.execptions.BicsHttpInaRuntimeException: Unexpected exception
    Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    Exception caught in SL Service: No system nodes found on specified system types. 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3 SP3 and above.

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

oauth, datasphere, firewall, network, token, FWM 02004, STS , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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