3588739 - Succesfactors Team App - Blank connection window

MS Teams integration with SF is showing blank connection through the App, however, it is working normally on the browser. 

SAP SuccessFactors HCM Suite

1. In MS Teams go to SuccessFactors APP > Click in Home;
2. Click in 'Get Started' it opens a new tab with SuccessFactors blank page

This is a known issue with Microsoft Teams app.

We have developed a workaround, which will be available to all customers in 2505 release (Preview: April 14 | Production: May 16-18) and will resolve the issue.

In the meanwhile, we can unblock it for the customers enabling a feature toggle in the backend so they can use the App right away if they want it.

For CPS team: If customer choose to enable the feature before the release, please refer to internal memo. 

• Integrating SAP SuccessFactors with Microsoft 365 | SAP Help Portal

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