SAP Knowledge Base Article - Public

3588742 - Missing "Team View" Button in New Learning Experience for Managers in SAP SuccessFactors Learning

Symptom

The "Team view as manager view" button is not visible in the new learning experience.

Environment

SAP SuccessFactors Learning 

Reproducing the Issue

  1. Navigate to the new learning experience in the production environment.
  2. Observe that the "Team view as manager view" button is not visible.

Cause

The issue was caused by role missing the "Access to Direct Report" permissions.

Resolution

  1. Navigate to System Administration -> Security -> Role Management.
  2. Search for the required user role.
  3. Grant "Access to Direct Report" permissions under My Team.
  4. Verify that the "Team view as manager view" button is now visible in the new learning experience.

Keywords

SAP SuccessFactors Learning, Team view, Manager view, New Learning Experience, Access to Direct Report, Permissions, Role Management, Visibility issue. , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem

Product

SAP SuccessFactors Learning all versions