SAP Knowledge Base Article - Public

3588917 - Delay in Populating Search Field in Newly Opened View

Symptom

  • Delay when opening a view and then pasting content into the Search field.
  • It is sometimes not immediately possible to paste previously copied content from the clipboard into the Search field.
  • It may need several attempts before the data appears in the Search field. 
  • This happens only when working in a newly opened view.
  • The issue is particularly noticeable when performing rapid actions.
  • The issue may appear in several views. 

Environment

  • SAP Business Bydesign
  • SAP Cloud for Customer

Reproducing the Issue

Example:

  1. Open any work center view like Product Portfolio -> Products.
  2. Paste any Item number into the Search field.
  3. The Item number is not inserted on the first attempt.
  4. Paste it again.
  5. Now it is recognised.

Cause

  • With release 2502, a new feature was added: The most recently searched terms are visible in context of the Search field.
  • This function retrieves and stores data from the browser's local storage. This process takes about 1 second to complete.

Resolution

  • The issue only occurs, if a user attempts to paste content during the initial load of a view.
  • To avoid the issue, wait for about 1-2 seconds before pasting the content. 

See Also

Keywords

Delay, Clipboard Data, Insertion, Newly Opened View, Work Center, Item Number, Search Window, Recent Search Function, Browser's Local Storage, C4C System, Pause, Load, copy, inserted, (CTRL+V), (CTRL+C), has to be done twice, successfully,  inserted, fails, line , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions