SAP Knowledge Base Article - Preview

3588920 - Error 401: Unauthorized Access on XDL Data API Calls in SAP SuccessFactors Incentive Management

Symptom

XDL Job Status API call fails with a 401 Unauthorized Access error when attempting to check the status of the job. 

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Environment

SAP SuccessFactors Sales Performance Management

Incentive Management.
Incentive Management on Hyperscalers. 

Product

SAP SuccessFactors Incentive Management 2025 ; SAP SuccessFactors Incentive Management on hyperscalers 1.0

Keywords

401, Un-Authorized access, status code: 401, CDL API giving 401 error, error: 401, CDL API's not working giving 401 error  , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , Problem

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