SAP Knowledge Base Article - Public

3589003 - ENUM department value not updating while creating new requsition from position.

Symptom

While creating the job requisition from position an error is received: Sorry, the requisition cannot be created. Creation of a job requisition for position [Position Number] failed. Details: department / location / division invalid .

Environment

  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to position org chart
  2. Search for position
  3. Create a Job req
  4. Click ok
  5. Error occurs:Sorry, the requisition cannot be created. Creation of a job requisition for position failed. Details: department invalid. 

Cause

The value being sent from the Position is not a valid value in Department/Location/Division's field in RCM because the value is not active or doesn't exist in the User Data File.

Resolution

The way that department, division and location enum fields are designed to work, the values are picked based on the User Data File. So, when creating the job requisition from position, the rule is trying to pick the value from the position, which is using the Department/Division/Location object, and set into the field.

It will be required to have an exact match according to the value the rule is setting so that the value can be passed over to the job requisition. Otherwise, it won't work.

Hence, the value being set by the rule needs to have an exact match in the User Data File associated to an active user's Department/Division/Location accordingly so the rule can set the value, and the job requisition can be created.

If the customer doesn't have any user against these new division and department, or doesn't want to create a new user , they can always access the existing employee profile directly and associate the department/division/location value there.

See Also

https://me.sap.com/notes/3098272/E

Keywords

job, requisition, position, management, invalid, rule, business, Enum, department, division, location, data, object, Details: division invalid, Details: location invalid, Details: department invalid  , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting 2405