3589003 - Department value (Enum field type) not updating while creating new requsition from position - Recruiting Management

While creating the job requisition from position an error is received: Sorry, the requisition cannot be created. Creation of a job requisition for position [Position Number] failed. Details: department / location / division invalid .

SAP SuccessFactors Recruiting Management

1. Go to position org chart
2. Search for position
3. Create a Job req
4. Error occurs:Sorry, the requisition cannot be created. Creation of a job requisition for position failed. Details: department invalid. 

The value being sent from the Position is not a valid value in Department/Location/Division's field value . The value used is not active or doesn't exist in the User Data File.

This applies if the affected field type of is enum.

The way that department, division and location enum fields are designed to work, the values are picked based on the User Data File. So, when creating the job requisition from position, the rule is trying to pick the value from the position, which is using the Department/Division/Location object, and set into the field.

It is required to have an exact match according to the value the rule is setting so that the value can be passed over to the job requisition. This will make the value as active.

The value being set by the rule needs to have an exact match in the User Data File associated to an active user's Department/Division/Location accordingly so the rule can set the value, and the job requisition can be created.

If the customer doesn't have any user against these new division and department, or doesn't want to create a new user , they can always access the existing employee profile directly and associate the department/division/location value or create a dummy profile.

job, requisition, position, management, invalid, rule, business, Enum, department, division, location, data, object, Details: division invalid, Details: location invalid, Details: department invalid  , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem