SAP Knowledge Base Article - Preview

3589013 - Cloud Connector Connection Failure with SAP Edge Services, Cloud Edition

Symptom

  • Navigate to Destinations in SAP BTP; Select a destination and press the button Check Connection
  • The Check Connection button returns an error: "Failure reason: Backend is not available in the list of defined system mappings in Cloud Connector."
  • Sometimes, it returns: "Connection to 'xxx' successful." However, the connections are still not functioning correctly.
  • This issue affects every connection passing through the Cloud Connector.


Read more...

Environment

  • SAP Business Technology Platform
  • SAP Cloud Connector

Product

SAP Business Technology Platform all versions

Keywords

Cloud Connector, Connection Failure, SAP Edge Services, Cloud Edition, Backend not available, system mappings, Check Connection error , KBA , BC-CP-CON , Cloud to On-premise Connectivity service , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.