SAP Knowledge Base Article - Public

3589027 - How Master Data Synchronization Works and How to Interpret The Synchronization Result

Symptom

When the intelligent scanning invoice function is scoped, master data synchronization is required. This article explains how Master Data Synchronization works and how to interpret the synchronization result.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Master Data Synchronization view.

There is a Start Synchronization option and the last synchronization result details are displayed.

Resolution

Master Data (Company and Supplier) Synchronization to Document Extraction Service carried out through two ways. 
1.    Executing Synchronization through Application and User Management -> Master Data Synchronization
2.    Automatic Delta Synchronization through backend everyday.
 
1.Execution through Application and User Management -> Master Data Synchronization
When selecting Company/Supplier and do Start Synchronization, all the active Company/Supplier in the tenant will be collected and pushed to Document Extraction Service. After the Successful status, the number displayed against "Number of Records" field is the active Company/Supplier present in the tenant.
When to use: When Supplier/Company is not getting recognized during Supplier Invoice Scanning, or Inactive Supplier/Company recognized during Supplier Invoice Scanning, or a supplier is created today and need to be recognized by Invoice Scanning immediately.
Caution: Manual Synchronization should not be carried out multiple times in a day. A limit is set in Document Extraction Service which will prevent Frequent Data Synchronization. There is an error saying "Data activation not possible now. Try after <mins>". 
 
2.Automatic Delta Synchronization through backend everyday.
Backend job runs everyday to do Master Data Synchronization.
For Company, Job will collect all the active Companies in the tenant and push to Document Extraction Service. In the Application and User Management-> Master Data Synchronization, the Number of Records synched with last synchronization date with time.
For Supplier, Job will collect the Suppliers which were created/changed since last synchronization date (ideally last 24 hours) and push to Document Extraction Service. In the Application and User Management -> Master Data Synchronization, the number of records synched is displayed. If 2 suppliers have been created or changed yesterday, then number of Records shows value 2. If no suppliers created/updated yesterday, then the number of Records shows blank. Note that the Document Extraction Service will have all the active Suppliers.

Keywords

Scanned Invoice, Master Data Synchronization, Number of Records, Invoice Scanning , KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions