SAP Knowledge Base Article - Public

3589052 - How to Search for Learning History in New Learning Experience

Symptom

  • In the New Learning Experience > Learning history, when attempting to search for learning history using the Item ID, no results are returned.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log in and navigate to My Learning.
  2. When New Learning Experience is on, proceed to Learning History.
  3. Attempt to search using keyword such as Item ID.
  4. Observe that no results are returned.

Cause

The search box in for Learning history in New Learning Experience currently only supports searching by item title in the user's locale. Users can also filter results with Completion Date or Status.

Resolution

  1. Ensure that the item title exists in the user's locale for successful search results.
  2. If the need arises to add Item ID search functionality, it is recommended to submit an Enhancement Request.

See Also

Keywords

New Learning Experience, Learning History, Item ID, Search, No Results, Enhancement Request. , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To

Product

SAP SuccessFactors Learning all versions