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3589097 - Dispatcher Timeout during Software Update Manager (SUM) process in SAP S/4HANA

Symptom

  • During the Software Update Manager (SUM) process, issues are encountered during the SDM_Check phase.
  • CL_SDM* Tasks initiated but do not show any progress.

  • PFW trace logs show the Error as below : 

    "CLIENT":"xxx","APPL_NAME":"SDMI_xxx_CL_SDM_xx_xxxx","INSTANCE":"xxxxx","COMPONENT":"DISPATCHER","TIMESTAMP":20250326205136.248,"TRCLVL":0,"CONTEXT":"","CONTENT":"[05303] ERROR 302: Dispatcher Timeout: \"PackSel 1\" waited 7200 sec for relieve"


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Environment

  • SAP S/4HANA
  • SAP HANA Parallelization Framework

Product

SAP HANA, platform edition 2.0

Keywords

SAP S/4HANA, Software Update Manager, SUM, SDM_Check, Dispatcher Timeout, Parallelization Framework, PFW, SHDB_PFW_CONFIG, SDMI, HARD_DELTA_LIMIT_FOR_MERGE, SOFT_DELTA_LIMIT_FOR_MERGE, R_SDM_ONLINE_EXEC, delta merge, delta rows. , KBA , BC-DB-HDB-PFW , SAP HANA Parallelization Framework , Problem

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