SAP Knowledge Base Article - Public

3589246 - Delete option is disabled on "Maintain Forms of Address"

Symptom

The delete option is greyed out for the records on "Maintain Forms of Address". 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP Marketing Cloud Edition

Reproducing the Issue

  1. Go to Manage Your Solution
  2. Click on Configure Your Solution
  3. Select Application Area as "Database and Data Management" and Sub Application Area as "Business Partner", then open Item Name "Business Partner"
  4. Click on Configure of the step "Maintain Forms of Address" 
  5. Select the record
  6. Click on Menu
  7. Click on Edit
  8. Notice Delete option is greyed out
     

Cause

This is the current system design.

Resolution

The deletion of the records is not supported.

Keywords

KBA , CEC-MKT-DM-IC , Interaction Contact , BC-CUS-TOL-IMG , Implementation Guide , AP-MD-BP , Business Partner , How To

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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