Symptom
The delete option is greyed out for the records on "Maintain Forms of Address".
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Marketing Cloud Edition
Reproducing the Issue
- Go to Manage Your Solution
- Click on Configure Your Solution
- Select Application Area as "Database and Data Management" and Sub Application Area as "Business Partner", then open Item Name "Business Partner"
- Click on Configure of the step "Maintain Forms of Address"
- Select the record
- Click on Menu
- Click on Edit
- Notice Delete option is greyed out
Cause
This is the current system design.
Resolution
The deletion of the records is not supported.
Keywords
KBA , CEC-MKT-DM-IC , Interaction Contact , BC-CUS-TOL-IMG , Implementation Guide , AP-MD-BP , Business Partner , How To
Product
SAP S/4HANA Cloud Public Edition all versions
Attachments
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