Symptom
When in 360 or PM forms the category filter is set to a certain tag and the Job Role filter is enabled the Competency selector sometimes fails to return data.
Environment
- SAP SuccessFactors Performance & Goals
- SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Open the Form and click on the "Add" button in the competency section
- In Job role filter pick up any role that has competencies mapped in Manage job profile content
- Sometimes the filter returns 0 competencies
- The issue is not reproduced if category (tag) filter is removed from form xml
Resolution
This is a known issue that is planned to be fixed with a 2504 microservice patch:
- preview systems: April 8th 2025;
- production systems: April 10th 2025.
Keywords
Competency selector, Job Role filter, Talent Intelligence Hub, TIH, tag, attribute selection, filter, WSM-29438 , KBA , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , Known Error
Product
SAP SuccessFactors Performance & Goals all versions