SAP Knowledge Base Article - Public

3589325 - Error: "SAP Cloud Agent is not configured correctly. Please check your configuration settings." occurs while checking the Location ID in SAP Analytics Cloud.

Symptom

The following error occurs in SAP Analytics Cloud (SAC) when attempting to check the Location ID configuration:

"SAP Cloud Agent is not configured correctly. Please check your configuration settings."

Environment

  • SAP Analytics Cloud
  • SAP Analytics Cloud Agent

Reproducing the Issue

  1. Log on to SAP Analytics Cloud.

  2.  Go to System → Administration → Datasource Configuration.

  3. Check the location ID.

        >> Notice the error: "SAP Cloud Agent is not configured correctly. Please check your configuration settings."

Cause

 The subaccount certificate has expired.

Resolution

Renew the expired subaccount certificate and update the configuration accordingly.

See Also

  • KBA: 3524392 - SAP Analytics Cloud Agent 1.0.417 
  • KBA: 3264839 - SAP Analytics Cloud Agent and Simple Deployment Kit Version Upgrade Information
  • KBA: 3560039 - SAP Analytics Cloud Agent 1.0.427 

Keywords

Subaccount certificate, expired, SAP Cloud Agent Upgrade. , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0