Symptom
The communication arrangement SAP_COM_0109 is missing from the "Communication arrangements" app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access the "Communication Arrangements" app.
- Search for the SAP_COM_0109 Sales Order Integration communication arrangement.
- Nothing is found
Cause
Scope Item 1Z1 (Digital Payments - Sales) is not active in the system.
Resolution
If your system is a 2 landscape system (Test and Production environments):
-
In case of 2SL System, Customer needs to create a support ticket to component XX-S4C-OPR-SRV mentioning the scope item that needs to activate. Once validating the required license for the scope item, SAP will activate the same.
If your system is a 3 landscape system (Customizing, Test and Production environment)
- In case of 3SL systems, which are CBC based, customer need to create a support ticket to XX-S4C-OPR-SRV, after validating the required license the ticket will be forwarded to component X4-CBC-PRX to activate the required scope item.
See Also
3401000 - FAQs about Scope Item Activation / Additional Country Activation in S/4HANA Public Cloud Systems
3122430 - Scope item activation request for SAP Central Business Configuration provisioned S/4HANA Cloud Public Edition
Keywords
scope item, bd9, communication arrangement, 0109, sell from stock, cbc, s/4hana, sales order, integration , KBA , SD-SLS-SO-SL-2CL , Schedule Line Processing (Public Cloud) , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , Problem