SAP Knowledge Base Article - Public

3589332 - Communication arrangement SAP_COM_0109 is missing from the app

Symptom

The communication arrangement SAP_COM_0109 is missing from the "Communication arrangements" app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access the "Communication Arrangements" app.
  2. Search for the SAP_COM_0109 Sales Order Integration communication arrangement.
  3. Nothing is found

Cause

Scope Item 1Z1 (Digital Payments - Sales) is not active in the system.

Resolution

If your system is a 2 landscape system (Test and Production environments):

  • In case of 2SL System, Customer needs to create a support ticket to component XX-S4C-OPR-SRV mentioning the scope item that needs to activate. Once validating the required license for the scope item, SAP will activate the same.

If your system is a 3 landscape system (Customizing, Test and Production environment)

  • In case of 3SL systems, which are CBC based, customer need to create a support ticket to XX-S4C-OPR-SRV, after validating the required license the ticket will be forwarded to component X4-CBC-PRX to activate the required scope item.

See Also

3401000 - FAQs about Scope Item Activation / Additional Country Activation in S/4HANA Public Cloud Systems

3122430 - Scope item activation request for SAP Central Business Configuration provisioned S/4HANA Cloud Public Edition

S4H CL - 1Z1: Digital Payments - Sales (SAP_COM_0109)

Keywords

scope item, bd9, communication arrangement, 0109, sell from stock, cbc, s/4hana, sales order, integration , KBA , SD-SLS-SO-SL-2CL , Schedule Line Processing (Public Cloud) , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , Problem

Product

SAP S/4HANA Cloud Public Edition all versions