SAP Knowledge Base Article - Public

3589359 - Issue with New Goods and Services Receipt Creation for Specific Purchase Order Line Items

Symptom

Unable to create a Goods and Services Receipt for Purchase Order

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to Goods and Services Receipts Work Centre
2. Select Purchase Orders to Be Delivered View
3. Enter the PO id 
4. Choose New Goods and Services Receipt
5. Warning message triggers

Purchase order item XXXX ignored; no goods and services receipt expected

Purchase order item XXXX ignored; no goods and services receipt expected

Cause

The under Under Follow-up Documents "Goods and Services Receipt Expected" option is not ticked for line items of Purchase order.

Resolution

The issue can be resolved by ticking the "Goods and Services Receipt Expected" option. This will allow the user to create Goods receipts.

  1. Go to the Purchase Order
  2. Check line item
  3. Under Follow-up Documents, tick the option for Goods and Services Receipt Expected
  4. After ticking, the user should be able to create Goods receipts

See Also

Keywords

Goods receipt, Purchase Order, line items, Follow-up Documents, Goods and Services Receipt Expected, Warning message, ignored, non-stock line items. , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , Problem

Product

SAP Business ByDesign all versions