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SAP Knowledge Base Article - PreviewSymptom
The option to download archived records is available for certain Business Objects (BOs) such as Opportunities, Visits, and Task. However, this option is not available for Sales Orders and Tickets.
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Environment
SAP Cloud for Customer
Keywords
Archiving, Leads, Opportunities, Visits, Tasks, Sales Orders, Tickets, Download button , KBA , LOD-CRM-ARC , C4C Archiving , Product Enhancement
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