SAP Knowledge Base Article - Preview

3589382 - Download functionality not available for Archived Tickets

Symptom

The option to download archived records is available for certain Business Objects (BOs) such as Opportunities, Visits, and Task. However, this option is not available for Sales Orders and Tickets.


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Environment

SAP Cloud for Customer

Keywords

Archiving, Leads, Opportunities, Visits, Tasks, Sales Orders, Tickets, Download button , KBA , LOD-CRM-ARC , C4C Archiving , Product Enhancement

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