Symptom
Licenses are not getting captured for any activity in the story built using 'Activity Log' model.
Environment
SAP Analytics Cloud version 2025.1.10
Reproducing the Issue
- Login to SAC.
- Open Activity log story.
- Check for Activity type = 'Login', consumed license type is showing.
- When Activity type = 'Read', 'Create', 'Delete'
Notice that license type is showing as 'No Value' or 'Null'
Cause
This is behavior by design.
Resolution
For activities such as read, update, import, or export, the license type will display values as 'Null' or 'No value.' The license is assigned/consumed when a user is created and assigned a role. User activity has no impact on license consumption. To fetch license information you need to check for 'Login'.
See Also
- 3522889 SAP Analytics Cloud: Not receiving E-mail Notifications After Activation of Calendar Tasks.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
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Keywords
login, story, activity, license, model, read, consume, update, log, SAC , KBA , LOD-ANA-XUS , User assistance, performance statistics , Problem
SAP Knowledge Base Article - Public