3589599 - Error Accessing Customer Master Data in Manage Customer Master Data App due to Invalid Value in Custom Field

• An error occurs when accessing customer master data in the "Manage Customer Master Data" app.
• The error message displayed is "In the context of Data Services an unknown internal server error occurred."

SAP S/4HANA Cloud Public Edition

1. Complete the migration of customers using the migration cockpit.
2. Attempt to access the data of these customers in the "Manage Customer Master Data" or "Manage Business Partner Master Data" apps.

• The error is due to the value maintained in the custom field "YY1_xxxxxx".

• The custom field "YY1_xxxxxx" is a checkbox field, where the value should be either True (Yes) or False (Blank).

• An invalid value of 0 or 1 is present in the issued Business Partner in the system

Correct the value of this field using one of the following methods:

1. Modify the API script to ignore the validation logic for field formats. This will allow you to overwrite the data directly, update the database with the correct format, and restore accessibility to the data.

2. Change the data type of the extended field back to Char1 temporarily. This allows you to correct the values using any method (OData, SOAP). Once all values are accurately adjusted, revert the fields back to True or False.

SAP S/4HANA Cloud Public Edition, Manage Customer Master Data, Manage Business Partner Master Data, Data Services, Unknown Internal Server Error, Custom Field, YY1_ReleaseforMagento, Invalid Value, Business Partner. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem