SAP Knowledge Base Article - Public

3589616 - Web Dynpro report timeout for specific users in SAP S/4HANA

Symptom

  • Specific users encounter an error when attempting to access a Web Dynpro report with the sash is collapsed.
  • The error message displayed is "500 internal server error message E WEBDYNPRO_RT 007 cannot processed in plugin mode HTTPS server time".
  • The issue is specific to certain users and is not universally applicable.

Environment

FPM Analytical GUIBB, SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. User attempts to access the Web Dynpro report.
  2. The error message "500 internal server error message E WEBDYNPRO_RT 007 cannot processed in plugin mode HTTPS server time" is displayed.

Cause

  • Program error

Resolution

  • Apply the SAP Note 3584079 - Opening the app with collapsed sash leads to dump

See Also

Keywords

WebDynpro, Analytic grid, BICS Grid, report, timeout, specific users, error, SAP S/4HANA Cloud Public Edition, 500 internal server error, E WEBDYNPRO_RT 007, Hotfix Collection 2502 HFC07, HTTPS server time, sash, collapse, personalization, app contradicts  , KBA , BW-RUI-FPM , FPM Analytical GUIBB , Problem

Product

SAP S/4HANA Cloud Public Edition all versions