SAP Knowledge Base Article - Public

3589768 - Main Indicator Is Not Replicated For Contact Persons Replication From SAP ERP

Symptom

You are replicating Contact Person relationships from SAP ERP to SAP Sales & Service Cloud V2, but there is no main indicator replicated.

Environment

SAP Sales & Service Cloud V2 Integration With SAP ERP

Reproducing the Issue

  1. Load the Accounts via DEBMAS_CFS
  2. "customerContactERPReplicationMessageIn" messages are generated and sent to Sales Cloud
  3. Open the payloads and you can see all the contact persons linked to said Account / Customer

Cause

There is no MAIN indicator field in DEBMAS_CFS, so main indicator is not sent to V2. 

Resolution

ERP does not send Main indicators to Sales Cloud V2 and there is no local determination that happens for main indicator. You can try using the determinations in the sales cloud to set the main indicator according to a user defined logic.

Keywords

"Contact Main Indicator" ; "customerContactERPReplicationMessageIn " , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0