SAP Knowledge Base Article - Preview

3589775 - Issue with Deletion of PDFs from Checklist Not Removing Attachments in SAP Field Service Management

Symptom

  • When creating checklists with attachments (such as pictures) in SAP Field Service Management, the PDF and all attachments within the PDF are transferred to SAP as documents.
  • When the PDF is deleted in SAP Field Service Management, the PDF is deleted in SAP but the attachments remain.
  • This leads to the existence of attachments that are no longer valid for the order, which can confuse users.


Read more...

Environment

FSM Connector for SAP ERP

Product

SAP Field Service Management all versions

Keywords

SAP Field Service Management, Checklist, Attachments, PDF, Deletion, SAP ERP, FSM Connector , KBA , CEC-SRV-FSM-ERP , FSM Connector for SAP ERP , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.