3589927 - Topology of SSI email integration

Symptom

Details regarding topology of SSI email integration to C4C

Environment

SAP Cloud for Customer

Resolution

SSI operates on Scale Units hosted in MS Azure (USA, EU, Australia). Data is encrypted using TLS 1.2. The integration is based on REST API, synchronization processes, and web applications (SPA for UI, Add-In)

Keywords

KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

Product

SAP Cloud for Customer core applications 2502