Symptom
While creating a VLS enabled Class, the Instructor is notified of the Class creation via the VLE_EVENT_CREATION notification. The VLE_EVENT_CREATION notification is sending the Subject and Body data in a different locale than what the Instructor's/User's locale is set to. The notification is instead using the system default locale which is not proper behavior.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Set the Instructor preference to German
- Set the system default locale to English
- Create a VLS enabled Class
- Add an instructor
- The instructor receives two emails, one in English and one in German. All notifications to the instructor should be in German.
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
If the system default locale is not widely used, update the VLE_EVENT_CREATION notification template with all possible localizations.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords