SAP Knowledge Base Article - Preview

3590034 - Why are MacBook users unable to open TIF files downloaded from Ariba?

Symptom

The invoice documents attached by suppliers in TIF format, downloaded from Ariba, cannot be opened using the Preview application on MacBook. They display the error message:

"The file XXX.tif could not be opened."


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Environment

MacBook users are using Preview Application.

Product

SAP Ariba Procurement, cloud edition all versions ; SAP Ariba Sourcing, cloud edition all versions

Keywords

KBA , BNS-ARI-PCP-BF , Base Framework , How To

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