SAP Knowledge Base Article - Public

3590044 - Pricebook incorrectly selected for new quote

Symptom

When creating two quotes in a row, second quote has the same pricebook of first, independently of effective date.

Environment

SAP SALES CLOUD CPQ 

Reproducing the Issue

  1. Create a quote
  2. Set an older effective date then today
  3. Pricebook selected will be defined on that date
  4. Create a second quote, effective date is today and pricebook selected will be the same as in first quote.

Please note the pricebook should have ends date before today's effective date.

In quote 1.0, pricebook should not be default for the user.

In quote 2.0, pricebook should be default for the user.

Cause

The issue is caused by a bug in the application.

Resolution

Fix version is yet to be provided. Workaround is to manually select the appropriate pricebook on the quote.

See Also

Keywords

SAP CPQ 2.0, incorrect selection, second quote, bug, effective date, manual change. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ all versions