SAP Knowledge Base Article - Public

3590150 - The Text height is changed if using "Viewport Loading" in the story in SAP Analytics Cloud (SAC)

Symptom

When using "None" as the Load Optimized Settings, the Text height is displayed correctly. But if change the Load Optimized Settings to "Viewport Loading", the Text height is changed to bigger.

Environment

SAP Analytics Cloud (Enterprise) 2025.1.6 

Reproducing the Issue

  1. Login to SAC.
  2. Open the story.
  3. Scroll down, notice that the text box 1 height are not right.
  4. If change to edit mode, notice that the height is back to correct.
  5. If change the Load Optimized Settings to "None" and back to view mode, it is also correct
  6. But if change the refresh mode to "Viewport Loading", the issue happen again.

Cause

The issue is caused by a defect in the product.

Resolution

This issue has been addressed in version 2025.1.14. 

Keywords

KBA , LOD-ANA-UNS-LYT , Unified Story Layouts and Container Widgets , Problem

Product

SAP Analytics Cloud 1.0