SAP Knowledge Base Article - Public

3590356 - Unable to Assign KPI card access for a particular Org structure/Team on C4C Homescreen

Symptom

Unable to assign KPI Card in C4C Home page to a particular Org structure.

Environment

SAP Cloud for Customer.

Reproducing the Issue

1.Create a Custom KPI card in C4C home page.

2.Try to assign the card to an Org structure.

Cause

Assigning of Home page cards to Org structure is not supported.

Resolution

Assigning of Home page cards to Org structure is not supported and can be assigned only to Business roles.

Keywords

Home Page, KPI cards. , KBA , LOD-CRM-HOM , Home Page , Problem

Product

SAP Cloud for Customer core applications 2502