SAP Knowledge Base Article - Public

3590643 - Error in Outbound Delivery Packaging Function in SAP Business ByDesign

Symptom

  • An error occurs when trying to perform the packaging function for outbound delivery in SAP Business ByDesign.
  • The system returns the following error messages when the save button is pressed: "Sales organization missing", "Distribution channel missing", "Save failed".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Outbound Logistics work center.
  2. Go to the Outbound Deliveries view.
  3. Find and select the relevant Outbound Delivery.
  4. Click Packing.
  5. Select and add a Top Package.
  6. Select the Logistics Unit ID.
  7. Pack a quantity of the Product into this Package.
  8. Select and add another Top Package.
  9. Select Logistics Unit ID.
  10. Pack the remaining quantity of the Product into this Package.
  11. Click Save.
  • The system returns the following errors: "Sales organization missing", "Distribution channel missing".

Cause

The cause of the issue is the incomplete Master Data Configuration.

Resolution

  1. Open the relevant Material Master.
  2. Navigate to the Sales tab.
  3. Observe that no sales data have been maintained.
  4. It is recommended to maintain the master data appropriately.

See Also

Keywords

SAP Business ByDesign, Outbound Delivery, Packaging Function, Error, Sales organization missing, Distribution channel missing, Save failed, Master Data Configuration, Material Master. , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions