/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
You have added extension fields (i.e., custom fields) in Step 1 of the Move-in Process screen. When navigating to the Step 1 of the Move-in Process you input values into these fields before proceeding to Step 2. However, upon navigating back to the Step 1 using the Previous button, the values in the extension fields are lost, while the values in standard fields remain intact.
Read more...
Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
mapping, CPI, premise, custom fields, missing , empty, extension field, move-in process, move in, move out, move process, custom field , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)