Symptom
Custom fields on personal information (or other sections) are visible from onboardees even though the permissions have not been granted
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as candidate
- Navigate to complete the personal information
- Observe that some fields are visible even though they don't have the permission
Cause
OnboardingExternalUser role overrides other configured external roles, and the permissions set to this default role are the one being followed
Resolution
Deactivate the 'OnboardingExternalUser' so it follows only the permissions of the external role to which the onboardee should be.
Keywords
obx, OnboardingExternalUser role , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public