SAP Knowledge Base Article - Public

3590745 - Default OnboardingExternalUser Role Overrides the Permissions Granted for Other External Roles - Onboarding

Symptom

Custom fields on personal information (or other sections) are visible from onboardees even though the permissions have not been granted

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as candidate
  2. Navigate to complete the personal information
  3. Observe that some fields are visible even though they don't have the permission

Cause

OnboardingExternalUser role overrides other configured external roles, and the permissions set to this default role are the one being followed

Resolution

Deactivate the 'OnboardingExternalUser' so it follows only the permissions of the external role to which the onboardee should be. 

Keywords

obx, OnboardingExternalUser role , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions