SAP Knowledge Base Article - Public

3590799 - File name of the email attachment shows null when generating documents by mass document generation

Symptom

When we generate documents by mass document generation, the document attached in the email does not contain the employee's name in all cases; in some cases, the employee's name is shown as null. 

Environment

SAP SuccessFactors Employee Central - Document Generation

Reproducing the Issue

  1. Go to Mass Document Generation
  2. Select any template and generate the document.
  3. Notice that in some cases, the employee’s name in the attached document title is showing as null. 

Resolution

  1. Engineering team has confirmed that the fix will be available in 2H2025 release. 
  2. Click on the star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
  3. You can also find release and roadmap information on the Product Release and Roadmap Information page. 

Keywords

mass document generation, null document, INC11856687, 2H2024, KI2411, b2411, doc gen, mass generation, document generation, Employee central doc gen, mass document, document template, value shows null, ECT-252299, KI2505 , KBA , LOD-SF-EC-DOC , Document Generation , Known Error

Product

SAP SuccessFactors Employee Central all versions