SAP Knowledge Base Article - Public

3591075 - Position not available in dropdown during New Hire Data Review - Onboarding

Symptom

When manually updating the position to an active position in the system "No Data" appears in the dropdown 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Login into instance 
  2. Go to Onboarding Dashboard 
  3. Start the New Hire Data Review
  4. In the Job Information section manually update the Position
  5. No Data appears in the dropdown menu

Cause

The position is not associated with the legal entity/company the onboardee is being hired for 

Resolution

The Positions available in the dropdown menu are based on the Legal Entity/Company associated to the position.

To confirm the Legal Entity/Company linked to the position you can follow the below steps:

  1. Go to "Manage Permissions"
  2. Select "Positions" in First Dropdown
  3. Search the Position code in the Second Dropdown
  4. Scroll down to Organization
  5. The Legal Entity or Company will be present here

Keywords

company. legal entity, no data, position, code, active, to be hired, yes  , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , How To

Product

SAP SuccessFactors Onboarding