SAP Knowledge Base Article - Public

3591157 - "360 Executive Review Form Change Notification" sent to Manager when the form is sent back by the Executive Reviewer

Symptom

When a 360 form is sent back by the Executive Reviewer the "360 Executive Review Form Change Notification" is sent to Direct Manager, despite another role being set as a step owner.

Environment

  • SAP SuccessFactors Performance & Goals

  • SAP SuccessFactors 360 Reviews

 

Reproducing the Issue

  1. Configure a 360 Form with a non-manager step owner of the last modify step;
  2. Create a form and complete the evaluation;
  3. Initiate the 360 Executive Review process and send the form back to one of the Participants;
  4. "360 Executive Review Form Change Notification" is sent to the Employee Manager, and not to the step owner as it's stated in the guide Using 360 Executive Review | SAP Help Portal 

Resolution

This is the current expected behaviour.

See Also

Definitions of Participants in Form Template Settings | SAP Help Portal 

Keywords

360 Executive Review, Form Change Notification, Notification Recipient, Process Owner, Employee Manager, Evaluation Stage, Participant3, Form A, Form B , KBA , LOD-SF-MTR-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Performance & Goals all versions