Symptom
When a 360 form is sent back by the Executive Reviewer the "360 Executive Review Form Change Notification" is sent to Direct Manager, despite another role being set as a step owner.
Environment
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SAP SuccessFactors Performance & Goals
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SAP SuccessFactors 360 Reviews
Reproducing the Issue
- Configure a 360 Form with a non-manager step owner of the last modify step;
- Create a form and complete the evaluation;
- Initiate the 360 Executive Review process and send the form back to one of the Participants;
- "360 Executive Review Form Change Notification" is sent to the Employee Manager, and not to the step owner as it's stated in the guide Using 360 Executive Review | SAP Help Portal
Resolution
This is the current expected behaviour.
See Also
Keywords
360 Executive Review, Form Change Notification, Notification Recipient, Process Owner, Employee Manager, Evaluation Stage, Participant3, Form A, Form B , KBA , LOD-SF-MTR-EML , Emails and Notifications , How To
Product
SAP SuccessFactors Performance & Goals all versions