SAP Knowledge Base Article - Preview

3591185 - Addressing Browser-Related issues in SF EC Integrations (mashups, pay statement…)

Symptom

When using Employee Central to access any payroll-related application (such as Pay Statement, Mash-up Applications, Complete Payroll Tasks,  etc.), the application may not open as expected. The behavior is browser-dependent, meaning it may vary based on which browser is being used. Possible symptoms include:

  • Display of a blank page
  • An error message stating: "You don’t have authorization to view this pay statement or the pay statement link has expired" (this might happen, for instance, when using Google Chrome with a Google profile)
  • Other browser related issues


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Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Payroll
  • SAP SuccessFactors Employee Central integration to SAP Business Suite
  • SAP SuccessFactors Employee Central integration with SAP Human Capital Management for SAP S/4HANA

Product

SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors Employee Central integration to SAP Business Suite all versions ; SAP SuccessFactors Employee Central integration with SAP Human Capital Management for SAP S/4HANA all versions

Keywords

Payslip, Pay Statement, Blank Page, Authorization Error, Browser Configuration. , KBA , LOD-EC-ECP-SF-PST , EC Payroll Pay Statement , LOD-EC-ECP-PY , Payroll Integration EC to Employee Central Payroll , LOD-EC-ECP-SF-MAS , Employee Data Maintenance via Mashups , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem

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