3591205 - Unable to Post Cost into Service Orders in SAP S/4HANA Cloud Public Edition

• Costs from the supplier invoice are not reflected in the associated service order, despite proper reference in account assignment.
• The issue is encountered when trying to show cost into service orders.

SAP S/4HANA Cloud Public Edition

1. Open Manage Service Orders App.
2. Search for a specific Service Order.
3. Open Create Supplier Invoice or Display Supplier Invoice App.
4. Search for a specific Supplier Invoice.
5. Go back to Manage Service Orders App.
6. Open the same Service Order again.
7. Navigate to the Planned Cost and Revenue tab.
8. Observe: No cost from the supplier invoice is reflected, even though the reference exists.

• Standard behaviour.
• In SAP S/4HANA Cloud Public Edition, service orders do not support manual direct cost posting via general invoice reference unless part of the standard procurement integration. 
• Simply entering a service order reference in the supplier invoice does not create a true CO object posting unless the system recognizes the service order as the cost receiver in the integrated process.

To ensure costs appear in the service order, follow the standard integrated procurement flow:

1. Create and release the service order.
2. System automatically generates a purchase requisition.
3. Requisition is converted into a purchase order.
4. Goods receipt is posted.
5. Supplier invoice is posted against the PO.

This process ensures the cost is posted to the correct controlling object (the service order) and appears in the actual cost overview.

Manual Posting Not Supported:
There is no Fiori app or transaction currently available in SAP S/4HANA Cloud Public Edition to manually post costs directly to a service order.

2829512 - Service order posting account determination - Primary Cost Element determined - SAP for Me

SAP S/4HANA Cloud Public Edition, Public Cloud, Service Order, Post Cost, Supplier Invoice, Procurement Process, Fiori App, Post Cost to Service Document, Cost Posting,  , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem