SAP Knowledge Base Article - Public

3591240 - Redirection doesn't function for custom fields in quote custom tabs

Symptom

Scenario: Custom field is set to required in Workflow and an action is attached to it (e.g. Place Order) and this custom field is placed inside a quote custom tab.

On the quote, the expectation is that if "Place Order" is selected and the custom field has not been filled, that you will be redirected to that field.

However, redirection isn't functioning when custom fields are placed in quote custom tabs.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Create a custom field and put it in a custom section in any tab (preferably not "quotation" tab)
  2. Go to Workflow
  3. Required fields by workflow action
  4. Set it to be required for that custom field
  5. Set some action that can be executed on the quote (e.g. Add action)
  6. Go to the quote, and perform the action
  7. The correct message is shown, but redirection does not happen.

Cause

This is a missed functionality.

Resolution

Pending tentative release fix 2508.

See Also

3487591 - Known Issues in SAP CPQ

Required Fields By Workflow Action

Keywords

Redirection, Required Field, Custom Section, Custom Field, Tab, Workflow , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2025