Symptom
Users do not receive TFA code on mobile devices to access Customer Data Cloud (CDC) Admin console even though CDC log indicates a successful SMS delivery.
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Environment
- SAP Customer Data Cloud
- Gigya Admin Console (console.gigya.com)
Product
SAP Customer Data Platform all versions
Keywords
gigya, sms, tfa, missing, delivery, sent, received, not, code, admin, console, sinch, provider, user, phone, number, mobile , KBA , CEC-CDP , SAP Customer Data Platform , Problem
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