SAP Knowledge Base Article - Preview

3591329 - SAP Cloud Connector – Subaccount disconnected state and inability to reconnect when using a service user to run cloud connector

Symptom

  • The Subaccount disconnected state and inability to reconnect or delete the subaccount are unsuccessful.
  • The Cloud Connector does not respond to actions such as reconnect, delete, or refresh.
  • The error log indicates a "NoChannelsAvailableException: No tunnel channels are available to handle this request" error.


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Environment

SAP Cloud Connector 2.16.2 - 2.18.0

Product

CONNECTOR FRAMEWORK all versions

Keywords

Cloud Connector, disconnected state, reconnect, delete, sub-account, NoChannelsAvailableException, tunnel channels, error log. , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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