SAP Knowledge Base Article - Public

3591521 - Dependent First Name and Last Name Wiped Off after Manage Pending Hire when use hire template

Symptom

An error occurs when the service layer is disabled and the manager proceeds with the New Hire Data Review step or Personal Data Collection step without selecting the Edit Details button from the Dependents section.

Environment

SAP SuccessFactors Onboarding

Cause

This is a Known Issue.

Resolution

The fix for this issue was deployed during 2H 2024 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Keywords

KI2411, OBX-30329, Dependent First Name, Dependent Last Name, Manage Pending Hire, New hire template, Missing
, KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Known Error

Product

SAP SuccessFactors Onboarding all versions