3591525 - Syncing Home Address Instead of Corporate Address from RCM to EP Portlet

The Home address is syncing to the EP Portlet in Employee Central for the user initiated from RCM.

• SAP SuccessFactors Employee Central. 
• SAP SuccessFactors HCM Suite.

1. A user is created within Recruiting Management (RCM).​
2. Upon hiring, the user's data is transferred to Employee Central (EC).​
3. The system synchronizes address information from EC to EP.​The Corporate Address should sync with EP, as defined by standard HRIS sync mappings.​
4. Configuring SM mapping can alter standard synchronization behavior.​
5. When SM mapping is set up, the system may synchronize data differently, leading to inconsistencies like the unintended syncing of the Home Address instead of the Corporate Address.

• The issue occurs due to the system configuration (sm-mapping) which causes a discrepancy between EP, EC & RCM.
• When a candidate is hired and a user is created, the address in EP is synced from EC. Later, when the conversion from external to internal job is running and there are sm-mapping on the address, the EP is updated from the candidate profile. 
• This results in EP and EC being de-synced (while RCM and EP are synced).

1. The system behavior is as expected due to the configuration of EP, EC & RCM when (sm-mapping) is configured.
2. Possible configuration changes include removing the sm-mapping (though this will not enable sync EP-> RCM) or removing the conversion job (this may impact the deconversion later as the private email is not stored).

• 2506989 - Employee Central - Corporate Address HRIS Sync 
• 2249476 - External to Internal Candidate Profile Conversion - Recruiting Management - SAP for Me 
• 2225804 - External to Internal Candidate Profile Conversion scheduled job is failing.
• 2274672 - When is Internal Candidate Profile activated (created)? - Recruiting Management - SAP for Me   

Employee Central, Home Address, Corporate Address, Business Address, HRIS sync, inconsistent, Employee Profile, Hire, Office Location, Sync mappings, sm-mapping, Recruiting Management, INC12010837   , KBA , LOD-SF-EC-INT-RCM , Recruiting to EC Integration , LOD-SF-EC-HRS , HRIS Sync , Known Error

SAP SuccessFactors Employee Central 2411 ; SAP SuccessFactors HCM Suite 2411